Payment and shipping

Shipping conditions

The goods are delivered to all countries in the selection list. When you select a country, the shipping costs will be displayed; the delivery times for that country will also be displayed and, if necessary, the prices will be updated - these are based on the applicable taxes and duties and take into account local price fixing regulations.:

Delivery times

The exact delivery times can be found with the respective article. If you have ordered articles with different delivery times, we will send the goods in a joint shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered. Download articles can be downloaded immediately after placing your order.

Methods of Payment

SEPA Direct Debit

When paying by SEPA basic direct debit or SEPA company direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please note that you are obliged to ensure that the account has sufficient funds on the announced date. SEPA direct debit is only possible for customers with residence or company headquarters in Germany.

Credit Card

Payment by credit card is processed by the payment service provider PayPal. You do not need a PayPal account to use this payment method. Your credit card will be charged when you send your order.

PayPal

The debit of your PayPal account is usually done with the sending of your order. However, PayPal can also agree on different rules with you.

AmazonPay

If you have an Amazon customer account, you can use this payment method. The invoice amount will be reserved first; the charge will be made when the goods are shipped.

Invoice

We supply customers in Germany and in some neighbouring countries against invoice. If you would like to be supplied against invoice and this option is not shown, please contact us. The invoice amount is to be settled within 7 days after receipt of the goods.