Privacy policy

Last actualization: 11 August 2020

We have drawn up this data protection declaration to explain to you, in accordance with the provisions of the General Data Protection Regulation (GDPR), what information we collect, how we use data and what decision-making options you have as a visitor to this website.

Unless otherwise stated below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This only applies insofar as no other information is given in the following processing procedures.

"Personal data" means all information relating to an identified or identifiable natural person.

The person in charge within the meaning of the GDPR and other national data protection laws of the member states and other data protection regulations is

Stretta Music GmbH
Landwehrstr. 11
97249 Eisingen Germany

E-Mail: [email protected] | Webseite: www.stretta-music.com/en

You can visit our websites without giving any personal information. Every time you access our website, usage data is transmitted to us or our IT service provider by your Internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR out of our predominant legitimate interest in ensuring the trouble-free operation of our website and to improve our offer.

If you contact us by e-mail on your own initiative, we will only collect your personal data (name, e-mail address, message text) to the extent that you provide it. The data processing serves to process and answer your contact request.

If the purpose of the contact is to carry out pre-contractual measures (e.g. advice in the event of an interest to buy, preparation of an offer) or if it concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

If the contact is established for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 letter f GDPR out of our predominant legitimate interest in processing and answering your enquiry. In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of Art. 6 Paragraph 1 letter f GDPR.

We will only use your e-mail address to process your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to deal with your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is based on Art. 6 para. 1 lit. b GDPR and is necessary for the fulfilment of a contract with you.

Your data will be passed on, for example, to the shipping companies, payment service providers, service providers for order processing and IT service providers selected by you. In all cases we strictly observe the legal requirements. The extent of the data transfer is limited to a minimum.

Web Browser Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the computer system of a user. If a user calls up a website, a cookie may be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change - for example, when an item is placed in the shopping cart.

Use, legal basis and purpose

In addition to technically necessary cookies, we use cookies that enable an analysis of the users' surfing behaviour. When accessing our website, the user is informed about the use of cookies for analysis purposes and his or her consent to the processing of the personal data used in this context is obtained. The analysis cookies are used for the purpose of improving the quality of our website and its contents. The analysis cookies enable us to find out how the website is being used and thus to constantly optimise our offer.

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a GDPR if the user has given his consent to this.

Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted by the user to our site. Therefore you as a user have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it may not be possible to use all the functions of the website to their full extent.

Once the contract has been fully executed, the data will initially be stored for the duration of the warranty period, thereafter under consideration of statutory, in particular tax and commercial law retention periods, and then deleted after expiry of the period, unless you have consented to further processing and use

Rights of the data subject

If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 GDPR: right to information, to correction, to deletion, to restriction of processing, to data transferability.

Furthermore, according to Art. 21 para. 1 GDPR, you have the right to object to processing based on Art. 6 para. 1 letter f GDPR as well as to processing for the purpose of direct advertising.

Right of appeal to the supervisory authority

Under Art. 77 of the GDPR, you have the right to complain to the supervisory authority if you believe that your personal data are being processed unlawfully

Right of objection

If the personal data processing activities listed here are based on our legitimate interest pursuant to Art. 6 Par. 1 letter f GDPR, you have the right to object to these processing activities at any time for reasons arising from your particular situation, with effect for the future.

After the objection has been made, the processing of the data concerned will be terminated unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

If personal data is processed for the purposes of direct advertising, you can object to this processing at any time by notifying us. Once you have done so, we will stop processing the data concerned for the purpose of direct marketing.