[Feld "Elements" darf kein Objekt sein, sondern muss ein Array sein]

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Delivery Charges

Delivery Charges Delivery charges for your order depend on the destination and value of your order. The following charges will be added to your shopping basket and shown there (after you have entered your address): Germany € 2.90; no charge for orders of € 20.– upwards. Europe 1 (EU) € 3.90; no charge...
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Delivery Time

Delivery Time The estimated delivery times can be found on the respective product pages. At the moment your delivery times are calculated for this country: Deutschland (DE) edit You can also change your country and language selection using the flag icon at the top right of the page header, or simply on one of the product pages. Shipment is by postal...
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Payment Methods

Payment Methods Credit card Payment by credit card is very safe for you because all your data is transferred in a highly encrypted form. Payment details are relayed via a certified clearing house directly to the card-issuing bank; at no time do the staff of Stretta Music have access to your credit card data. The amount owing will be debited only after the goods have been dispatched. Against invoice Customers in Germany, Austria, Benelux, France and Switzerland, may purchase goods on account. If...
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Customer Service

Customer Service Contakt: E-mail: [email protected] Phone: +49 (0)9306 98522-0 Business hours: Monday to Thursday from 8:00 to 17:30 Friday from 8:00 to 16:30 Saturday from 9:00 to 12:00 ...
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Data Security

Data Security When you shop at Stretta Music we do everything in our power to safeguard your data from third parties so that you need have no fears for your security. For this reason we use a safe server with SSL (Secure Socket Layer) technology with 128-Bit encryption. In this way your data is relayed to us safely and is inaccessible to unauthorised users. We store and process customers’ data in compliance with the Bundesdatenschutzgesetze (BDSG - Federal Data Protection Laws) and the Teledienstdatenschutzgesetz...
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Cancellation policy

Cancellation Right of cancellation You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 (fourteen) days from the date on which you or a third party nominated by you, other than the carrier, take possession of the goods.< To exercise your right of cancellation, please inform us – Stretta Music GmbH, Landwehrstr. 11, 97249 Eisingen (Germany), Email: [email protected], Phone: +49 (0)9306 98522-0 – within a unique declaration...
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Terms and conditions

Terms and conditions 1. Applicability (1) These general conditions of trade are valid for all business dealings between Stretta Music GmbH (hereafter: Stretta Music) and its customers, in the version currently in force at the time when the contract is concluded. (2) Stretta Music’s general conditions of trade are exclusively valid. Any conditions of the customer to the contrary, or those which diverge from the conditions of Stretta Music, will be recognised only if Stretta Music has agreed to...
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Our Team

Our Team Alexandra Kuntz Media design Alexandra KuntzAlexandra comes from a musical family where a lot of domestic music was made. So she learned violin and drums in her youth. However, the mother of two daughters had a different career. As a trained media designer and communications specialist, she is responsible for design at Stretta – both online and offline. ...
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About Stretta

About Stretta Company headquarters in Eisingen (near Würzburg) How it all began In 1996, the two conductors Johan van Slageren and Udo Wessiepe, former fellow students at the Cologne conservatoire, met again as conductor and chief repetitor at the City Theatre of Würzburg (Germany) and realized an extraordinary project: the world premiere of the opera Cublai, gran Khan dei Tatari by Antonio Salieri at the Mozart Festival Würzburg 1998 – almost 200 years after its creation. For this, however,...
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FAQ

FAQ (Frequently asked questions) My customer account Can I order without a customer account? Yes, you can also order without a customer account. To do so, please simply give us your order and address details by telephone or e-mail. However, ordering online has some advantages that we are constantly expanding - for example, you can always check the current status of your order here. What can be the reason if I do not receive a password for my customer...
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Company Information

Company Information Stretta Music GmbH Landwehrstr. 11 97249 Eisingen Germany Phone: +49 (0)9306 98522-0 Email: [email protected] Directors: Udo Wessiepe, Johan van Slageren Registry court: Amtsgericht Würzburg, HRB 8132 VAT ID Nº: DE 216 810 359 ODR (Online Dispute Resolution) Platform We always try to resolve any complaint to put things right. However, if you have already contacted us and we have not resolved your complaint to your satisfaction, you may wish to use the European Commission’s...
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